Aftercare Packages

Package up your customer aftercare.

Referall’s goals are simple – to generate growth and nurture your customers through strong advocacy

Each of our services pair well with your business, but each business is unique and you may wish for more than one of our services to be deployed at once to meet your requirements. Talk to our team today about what options are best for your aftercare campaign so you get just the right amount of bang for your buck.

Trust goes both ways

A strong customer relationship doesn’t end at the point of sale.

Referall offer a comprehensive range of aftercare products designed to protect, and enhance your brand value. Selecting multiple aftercare products is more than just a good idea; it’s a strategic move that strengthens your product’s longevity and enhances your overall customer satisfaction.

The most compelling reason to select multiple aftercare products is customer peace of mind. Whatever your customer has purchased, it’s natural to have concerns about how long it will last, how it will hold up to wear and tear, whether they’re covered if something goes wrong, and what’s new from your business.

Referall provides a variety of aftercare options ensuring that your customers are engaged with, complementing the quality of your product or service, and creating strong advocacy.

Word-of-mouth is King

Trust is the cornerstone of any strong business relationship, and aftercare processes are a tangible demonstration of your brand’s commitment to your customers.

Use Referall to support and engage with your customers, and send the message that you are dedicated to providing ongoing support, not just making a quick sale. This level of care builds trust, fosters loyalty, and encourages customers to return for future purchases.

Customers who feel valued and supported are more likely to recommend the brand to others.

Word-of-mouth marketing is one of the most powerful tools available to businesses, and by offering a wide range of aftercare products, Referall can create loyal brand advocates who not only continue to make purchases but also spread positive feedback to friends and family.

Referall builds you up

Referall designs your aftercare campaign from the ground up using solid and time tested strategies to compliment your products and services while appealing to the nature of your audience.

Learning from your business needs, requirements, and capacity, we build campaigns which are deployed over a set period – gauging what’s resonating with your audience and making tweaks where needed to remain on point and keep your brand in the spotlight.

Service, Loyalty and Advocacy campaigns consider the wider picture of your business development, allowing your brand to grow and leave your competition behind.

Take your business to the next level by engaging us to create campaigns that support your customers, reward loyalty and build strong advocacy – in turn creating long lasting revenue growth and increasing the value of your brand.

Go Full Monty?

Beat your competition to the top.

  • Upsize your combo and feed your customers properly – Customers think they know what they like. What they don’t know is that your product or service is better than your competition, so they should come to you for it.
  • Serve up an appetiser – Acquisition of a customer through one purchase is a good, tasty first course, requiring some initial marketing to arouse the appetite.
  • Plate up the main – Keep your new customers hungry for more by providing them quality Aftercare. Information, plated up to them on repeat, keeping them informed about your business, products, services, rewards or deals. This turns a one off purchaser into a repeat customer, beginning the path to advocacy.
  • Enjoy the dessert – Keep serving them up your delicious goodies, helping them see the quality of your goods or services, and turning a happy customer into a loyal brand advocate.

Whatever your product or service is, your business can beat out your competition and enjoy quality revenue growth. It comes down to how your customers find you, feel about you when they purchase, and remember your brand fondly when someone asks their opinion for some reason.

Referall’s proliferation marketing expertise is paramount to putting you in front of your customers and keeping attention focused on your brand (and not your competition) until you have earned their trust.

Contact us.

Our team are available to meet online or in person depending on your location.

We require a little of your face to face time up front to establish our relationship and understanding of your business because, you may be too busy later.